A Death Has Occurred. What Happens Next?
If a death has occurred, our team is available 24 hours a day to guide you through the next steps.
Right Now
Call Us
Call us any time, day or night.
You don't need to have all the answers.
Take a Breath
There is usually time.
We'll guide you one step at a time.
Once You Call, We'll Take Care of the Rest
We'll coordinate transportation
We'll answer your questions
We'll explain your options
We'll help with every decision
We'll walk with you through everything
What should I do first if someone has died?
Call us first. We're available 24 hours a day. We'll explain what needs to happen next based on where the death occurred and guide you through each step.
Do I need to call you before making other arrangements?
Yes. Calling us first allows us to coordinate transportation, answer your immediate questions, and explain what to expect before any other decisions need to be made.
What information do I need when I call?
Don't worry if you don't have everything. We'll ask for the person's name, where the death occurred, and a few basic details. We can gather additional information later.
How quickly will someone be brought into your care?
Every situation is different, but once we've spoken with you and received any necessary authorizations, we'll coordinate transportation as promptly as possible.
What if my person is out of state?
We can help coordinate transportation and work with funeral homes in other states or countries. Call us, and we'll explain the process.
Do I have to decide between burial and cremation right away?
No. That decision can often wait until after we've spoken. Our first priority is bringing your person into our care and making sure you understand your options.
What if the death happened at a hospital or nursing home?
The staff will guide you through their procedures. Simply let them know you've chosen Renaissance Funeral Home, then give us a call and we'll coordinate the next steps.
What if I have no contract or pre-arrangements with you?
Don't worry, we can help, even if you've not contacted us prior to a death. Call us anytime and we can arrange transport and discuss arrangements.
We're Here When You're Ready
Whether you need guidance now or are planning ahead, we're here to listen and help you take the next step.